Privacy Policy – monom.studio

1. INTRODUCTION & WHO WE ARE

This Privacy Policy explains how MONOM, a registered trademark of SC OBLIC DESIGN STUDIO SRL, collects, uses, and protects personal data of its customers and website visitors.

SC OBLIC DESIGN STUDIO SRL

Registered address: Str. David Ferenc 7, Cluj-Napoca, Romania

Company Registration No.: J12/832/2019

VAT No.: RO40716158

E-mail: [email protected]

Website: www.monom.studio

In accordance with the General Data Protection Regulation (EU 2016/679), MONOM acts as the data controller for all personal data collected through its website and related business activities.

2. WHAT DATA WE COLLECT

MONOM collects personal data only when necessary for providing its services.

The types of data we may process include:

a) Data provided directly by you:

Name and surname;

Billing and delivery address;

E-mail address;

Phone number;

Payment and order details (processed securely via Netopia Payments);

Correspondence and inquiries sent via e-mail or website forms.

b) Data collected automatically:

IP address, browser type, operating system, device information;

Website usage (pages visited, duration of session, referral source);

Cookies and similar technologies.

c) Marketing data (with consent):

Newsletter subscription preferences;

E-mail interaction data (via Mailchimp).

MONOM does not intentionally collect data relating to minors or special categories of personal data (sensitive data).

3. PURPOSES AND LEGAL BASES FOR PROCESSING

Personal data is processed only for clear, legitimate, and lawful purposes, as required under Article 6 of the GDPR.

Purpose Example Legal Basis

Order processing Order confirmation, delivery, invoicing Contract performance

Communication Customer support, inquiries Legitimate interest

Accounting and legal compliance Invoice storage, reporting Legal obligation

Marketing communications Newsletters, collection launches Consent

Website analytics and improvement Google Analytics insights Legitimate interest

Fraud prevention and security Technical protection of the website Legitimate interest

4. COOKIES AND SIMILAR TECHNOLOGIES

MONOM uses cookies to improve user experience, measure website performance, and personalise content and advertising.

Cookie categories include:

  • Essential cookies – required for basic functionality;
  • Functional cookies – remembering preferences and language;
  • Analytics cookies – e.g. Google Analytics;
  • Marketing cookies – e.g. Meta Pixel, Mailchimp tracking.

You can manage your preferences or withdraw consent at any time via the Cookie Settings section on our website.

For full details, please refer to our separate Cookie Policy.

5. DATA RECIPIENTS AND PROCESSORS

To fulfil our services, MONOM may share personal data with trusted third-party processors, including:

Netopia Payments (MobilPay) – online payment processing;

GLS / DHL – courier and delivery services;

Mailchimp – newsletter distribution and marketing communication;

Google LLC and Meta Platforms Ireland Ltd. – analytics and advertising tools;

IT and hosting providers – website maintenance and data storage;

Public authorities – only when required by law.

All third parties operate under data processing agreements that comply with Article 28 of the GDPR and are required to ensure the confidentiality and security of your information.

6. INTERNATIONAL DATA TRANSFERS

Certain partners (e.g. Mailchimp, Google, Meta) may process data outside the European Economic Area (EEA).

Such transfers occur only where adequate safeguards exist, including:

Standard Contractual Clauses (SCCs) approved by the European Commission;

Adequacy decisions; or

Other legally recognised mechanisms ensuring GDPR compliance.

7. DATA RETENTION

We retain your personal data only as long as necessary for the purpose for which it was collected:

Orders and invoices: 5–10 years, as required by law;

Account data: until the account is deleted or inactive;

Marketing data: until consent is withdrawn;

Technical and cookie data: in accordance with the Cookie Policy.

After these periods, data is securely deleted or anonymised.

8. YOUR RIGHTS UNDER GDPR

You have the following rights under the GDPR:

  • Right of access – to confirm whether we process your data;
  • Right to rectification – to correct inaccurate information;
  • Right to erasure (“right to be forgotten”);
  • Right to restriction of processing;
  • Right to object – including to marketing communications;
  • Right to data portability;
  • Right to withdraw consent at any time;
  • Right to lodge a complaint with the national supervisory authority:

Autoritatea Națională de Supraveghere a Prelucrării Datelor cu Caracter Personal (ANSPDCP) – www.anspdcp.ro

Requests can be sent to [email protected], and MONOM will respond within 30 days of receipt.

9. DATA SECURITY

We apply appropriate technical and organisational measures to protect personal data, including:

  • HTTPS encryption;
  • Restricted internal access;
  • Regular security reviews and backups;
  • Secure third-party integrations.

However, please note that no online data transmission can be guaranteed to be 100% secure.

10. CHILDREN’S DATA

MONOM does not knowingly collect data from children under 16 years old.

If a parent or guardian becomes aware that a child has provided personal data, they should contact us at [email protected] to request deletion.

11. POLICY UPDATES

We may update this Privacy Policy periodically to reflect legal, technical, or operational changes.

Any revisions will be published on our website and will take effect immediately upon posting.

We encourage users to review this page regularly.

12. CONTACT

For any questions or to exercise your data protection rights, please contact:

[email protected]

or by post at:

SC OBLIC DESIGN STUDIO SRL, Str. David Ferenc 7, Cluj-Napoca, Romania.

13. DISCLAIMER

This document is protected by the copyright of SC OBLIC DESIGN STUDIO SRL.

Reproduction in whole or in part is prohibited without the company’s written permission.