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Monom products are designer pieces of jewellery, each piece is handmade in our workshop, each collection is produced in small series. Please be aware that we work with small stocks and the departing time for each piece is between 2 to 5 working days. Also, the pieces which need to be produced in accordance with your dimensions need a prolongued production time.
All products in stock will be dispatched in 2 to 5 working days.
For products which are “out of stock” the delivery period can be up to 2 weeks in case of delivery inside EU. In case of delivery outside the EU, the delivery period can be up to 4 weeks.
If the customer orders several items and one or more of the ordered items are currently out of stock, we will not ship the goods until each of the ordered items is back in stock again. The delivery time in that case may take up to 2 weeks for customers within the EU and up to 4 weeks for customers who are located outside the EU.
The shipping costs depend on the customer’s location:
For deliveries in Romania, shipping costs are FREE for purchases over EUR 65 / 300RON, EUR 5,00/19 RON for purchases under EUR 65/300RON .
For deliveries within the EU, shipping costs are 12.50 E/60 RON, FREE for purchases over 94 E/450 RON
For deliveries outside the EU, shipping costs are 15.00 E/75 RON, FREE for purchases over 94 E/450 RON
Monom (SC OBLIC DESIGN STUDIO SRL) will not be held responsible for any delay or failure to comply with its obligations if the delay or failure arises from any cause which is beyond our reasonable control.
On the territory of Romania, parcels are sent with GLS General Logistics Systems Romania SRL - https://gls-group.com/. Outside of Romania, parcels are shipped with GLS General Logistics Systems Romania SRL - https://gls-group.com/.
You will receive an email containing the tracking number of the package as soon as the order has left our workshop.
For situations where you need an urgent delivery (gifts or other emergencies of this type), please contact us either by phone at no. +4 0763 408 075, or to the e-mail address office@monom.studio to confirm as soon as possible the availability of the product and the possibility of delivery on time.